Home | Calculators | Locations | Privacy Policy | FAQs



Security Tools and Tips

Keep your money and your information safe.

In order to keep our valued customers protected, IconBank has developed tips to keep your personal information protected. Things to remember when you are banking online:

  1. IconBank will never request confidential information through email. If you get an email from IconBank that requests your PIN (personal identification number), social security number or other confidential information, please notify your banker. Other suspicious email inquiries include those asking for personal information or directing you to a web site that contains a form for entering personal information.
  2. Memorize all your passwords and PINs. Do not record them on anything in your wallet, purse, or electronic organizer.
  3. Get creative when selecting passwords and PINs. Do not use the last four digits of your social security number, your birthdate, middle name, pet¹s name, consecutive numbers or anything else that could be discovered by others.

About Phishing Scams

The FBI's Internet Fraud Complaint Center (IFCC) reports a steady increase in complaints involving unsolicited e-mails directing consumers to a phony "customer service" web site or directly asking for customer information. These scams are contributing to a rise in identity theft, credit card fraud, and other Internet-based frauds. E-commerce customers, including bank customers, have fallen victim to these scams. Phishing involves sending customers a seemingly legitimate e-mail request for account information, often under the guise of asking the customer to verify or reconfirm confidential personal information such as account numbers, social security numbers, passwords, and other sensitive information. In the e-mail, the perpetrator uses various means to convince customers that they are receiving a legitimate message from someone whom the customer may already be doing business with, such as a bank. Techniques such as a false "From" address or the use of seemingly legitimate bank logos, links, and graphics may be employed to mislead the customer. After gaining the customer¹s trust, the perpetrator attempts to convince the customer to provide personal information and provides one or more methods for the customer to communicate that information back. For example, the e-mail might include a link to the perpetrator¹s Web site that contains a form for entering personal information. Like the e-mail, the web site is designed to trick the customer into believing it belongs to the bank. Alternatively, the e-mail might simply include an embedded form for the customer to complete. The ultimate goal of this fraud is to use the customer information to gain unauthorized access to a customer¹s bank or financial accounts, or to engage in other illegal acts.

For more information about identity theft, please visit Federal Trade Commission (FTC) web site at: www.ftc.gov.


Equal Housing Lender. Equal Housing Lender. Member FDIC. Copyright 2016 Icon Bank. All Rights Reserved.